学科分类
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1 个结果
  • 简介:Mobilenewsappshaveemergedasasignificantmeansforlearningaboutlatestnewsandtrends.However,inlightofnumerousnewsappsandinformationoverload,motivatinguserstoadoptoneappisamajorconcernforboththeindustryandacademia.Therefore,consideringtheattributesofmobilenewsandthedebateonswitchingcostsintheInternetcontext,basedontheexpectation-confirmationmodel(ECM),thisstudysuggeststhatswitchingcostsstillexistandhaveasignificantmoderatingeffectonusersatisfactionandcontinuoususageofmobilenewsapps.Furthermore,thedifferentinfluencesofinformationquality,systemqualityandservicequalityoncontinuanceintention,usersatisfactionandswitchingcostsarediscussed,showingthatqualityofinformationhasasignificantimpactonusers’continuoususageofmobilenewsappsthroughincreasingperceivedusefulness,whereaspersonalizedservicequalityhavestrongereffectsthroughincreasingusersatisfactionandswitchingcosts.

  • 标签: PERSONALIZED recommendation switching costs mobile news